2024 Feb | Volume 194

Securing Your WhatsApp Account: Best Practices and Immediate Actions

As WhatsApp account hijacking incidents rise, protecting your account becomes paramount. Beyond staying vigilant against scams, follow these essential practices to safeguard your account: 

  1. Avoid Suspicious Links and Files: Never click on links or open files from untrusted sources or text messages. Visit websites via official URLs. 

  2. QR Code Caution: Be wary of Quick Response (QR) codes with unknown URLs, especially if they come from untrusted sources. Malicious websites may be linked through such codes. 

  3. Regularly Review Linked Devices: Check your linked devices in WhatsApp settings to ensure no unknown device accesses your account. Remove any suspicious devices promptly. 

  4. iPhone users: Go to Settings > Linked Devices.  

  5. Android users: Tap on the three dots in the top right corner > Linked Devices  

  6. Enable Multi-Factor Authentication (MFA): If available, activate MFA for an extra layer of security. 

  7. Protect Registration Codes and Passwords: Never share your 6-digit registration code received via SMS or your account password with others. 

  8. Guard Personal Information: Avoid sharing personal details via WhatsApp or other social media tools. 

  9. Public Wi-Fi and Computers: Refrain from logging into your personal account while using public Wi-Fi networks or public computers. 

If you suspect your WhatsApp account is compromised, take immediate action: 

  1. Check Linked Devices: Verify if any unauthorized devices are linked to your account. If found, log out all devices simultaneously. 

  2. Reset Password and Enable MFA: Change your WhatsApp account password using a clean device and enable MFA. 

  3. Review Messages and Files: Examine sent or deleted messages, voice recordings, and files in your chats. Notify contacts about unusual or suspicious messages, especially those requesting urgent funds. 

  4. Verify Contact Person: If someone is requesting money transfer, verify with the person via a trust channel. 

  5. Report Incident: If there is any financial loss, report to the Police immediately. 

Stay vigilant and protect your WhatsApp account from potential threats. Visit https://www.itsc.cuhk.edu.hk/user-trainings/information-security-best-practices/beware-of-whatsapp-account-hijacking/ for details. 



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