ITSC eNewsletter, Issue 148 - Get Your CUHK VPN On and Off

	ITSC eNewsletter, Issue 148 17 Jan, 2014
	1. A Blissful Year of the Horse 2. Heads Up While Creating Online Form 3. We are Geared Up for Your Budget Work! 4. Your CU Memory: A Wonderful Hall to the Magical Mall 5. Goodbye, CUHK e-Card Service 6. Get Your CUHK VPN On and Off - Reminder for Win 8 / Win 8.1 Users 7. Support a Green CUHK – Avoid Garbage Printing 8. CU Hot Job! New Student Computer Assistants Recruitment 9. User Areas, Learning Commons and CU Link Card Centre Opening Hours during Chinese New Year Holidays (30 Jan – 3 Feb) 10. Feature: Is Wi-Fi Harmful to My Health? Back to this issue

6. Get Your CUHK VPN On and Off - Reminder for Win 8 / Win 8.1 Users

If you are using Win 8 or Win 8.1 devices to make a VPN connection to CUHK, you may observe that the maximum connection time of a VPN session is only one hour and you will need to reconnect to VPN when a session ends. Some of you may also need to manually disconnect from network (e.g. Wi-Fi) and then reconnect to it before connecting to VPN again.

Microsoft and Aruba are now working together to fix the issue. There is no hot-fix yet. For the time being, Win 8 and Win 8.1 users are suggested to disconnect VPN manually, say every 45 minutes and then reconnect to VPN.

For enquiries, please write to ITSC Electronic HelpDesk at http://https://helpdesk.itsc.cuhk.edu.hk/group/cuhknet-help.

Get your CUHK VPN on and off

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