| a. My academic advisor was well prepared for my appointment. |
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| b. My advisor listened to my concerns. | |
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| c. My advisor showed genuine interest in helping me. | |
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| d. My advisor provided me with accurate information. | |
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| e. My advisor would base on information, such as, test scores, grades, interests, and my abilities, to help me determine which courses were most appropriate for me. | |
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| f. My advisor kept me up to date on changes in academic requirements. | |
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| g. My advisor was courteous and professional. | |
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| h. My advisor helped me better understand my academic strength and weakness. | |
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| i. My advisor helped me plan my course schedules. | |
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| j. My advisor helped me set goals for my academic studies. | |
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| k. My advisor encouraged me to achieve my educational goals. | |
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| l. My advisor helped me to identify the obstacles I needed to overcome in order to achieve my educational goals. | |
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| m. My advisor helped me to utilize resources and support services available at the university. | |
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| n. My advisor proactively contacted me and made himself/herself regularly available to me. | |
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| o. My advisor took the initiative in arranging meetings for me. | |
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| p. My advisor was helpful in giving advice on my career plans and goals. | |
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| q. My advisor referred me to other source for assistance. | |
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| r. I felt confident that my advisor would follow up on any unresolved issues. | |
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| s. My advisor was able to engage in developmental advising rather than just simply course scheduling. | |
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| t. My advisor showed concerns for my personal growth and development. | |
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| u. My advisor kept my personal information confidential. | |
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