2021 Feb | Volume 184

Need IT Support? Help yourself@ITSC Knowledge Base

Have you ever got a technical problem and looked out for IT support while rushing for a deadline during midnight? Apart from contacting an actual person, you could also help yourself via ITSC Knowledge Base!

At ITSC Service Desk System, simply start with some keywords (e.g. password reset, bypass code) and best matched answers will be provided.  With increasing FAQs covering various aspects of ITSC services, the ITSC Knowledge Base can be your “Wikipedia” to solve your problem even out of office hours. It can be found in the top navigation menu at ITSC website > Contact > Knowledge Base.

Here are some commonly asked questions recently. Check out more at ITSC Service Desk!

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