ITSC eNewsletter, Issue 154 03 Sep, 2014

1. CUHK Student Notebook Ownership Program 2014
2. Free Download & Renewal of Kaspersky Anti-Virus Software
3. Orientation Program - Welcome to All CUHK Newcomers
4. Something New You Must Know about Wi-Fi in CUHK
5. Automated Vehicle Access Control System Comes
6. In & Out of ITSC Services in 2014
7. Save Yourself from Phishing Scams
8. Features: Good News to CUHK Students - Get Free MS Office & OneDrive through CUHK Office 365

Back to this issue

6. In & Out of ITSC Services in 2014

A new academic year, a new page of ITSC services.
Check out what the "In & Out" are in this year!

In

ITSC Service Desk

 The new Service Desk system allows you to

  • Browse our Service Catalog to see the popular IT services that others are looking for
  • Get hints and tips from our knowledgebase
  • Write your requests to ITSC with an estimated response time prompt
  • Trace your requests status online
  • And moreā€¦


    Check
    http://servicedesk.itsc.cuhk.edu.hk/ for details.

  • Endpoint Security SolutionCarrying and working with unencrypted sensitive data on our portable devices sometimes are inevitable. The University has endorsed the deployment of McAfee Endpoint Security Solution which provides encryption to all university-owned desktops and laptops used by both teaching and non-teaching staff. Check out details at http://epss.itsc.cuhk.edu.hk/data_encryption/intro.html
    Office 365 ProPlus & OneDriveCheck "Features" of this volume.
    Office 365 Exchange Online Coming in October 2014


     

    Out

    Logic & iHome ServerWith the retirement of Logic server on 30 Jun 2014 and iHome server on 31 Aug 2014, you may now look for places to host your websites and applications. Check http://www.cuhk.edu.hk/internal/support/webhost-policy.htm#hostpolicy for details.
    CU GridCUGrid system was decommissioned on 30th July 2014. A new computing cluster is now under installation for the researchers and postgraduates. Contact our support for details.

       For enquiries, please write to ITSC Service Desk at http://servicedesk.itsc.cuhk.edu.hk

    Check out new services from ITSC!

    We hope you enjoy reading the ITSC eNewsletter. As always, we would like to know how you think about the ITSC eNewsletter and how we can make it more useful to you. Please write your comment to ITSC Service Desk.

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